Work order details and permalink
Every work order has a number that never changes. Use it to open the work order directly, and share its link so a colleague lands on the same record without searching.
Open a work order
Section titled “Open a work order”- In the work-order list, find the record with filters, by its number, or with Go to ID.
- Select the row or its number.
The work order opens in a details window with its context and the actions you can take.
Share a link
Section titled “Share a link”- Open the work order.
- Select Share permalink.
- Send the copied link to a colleague who has access to the work order’s plant.
The link keeps working when the status, assignee, or subject changes, and after the work order is archived. It stops working if the work order is deleted.
A link doesn’t give access by itself. Your colleague needs access to the plant, and contractor users also need read permission.
What the details show
Section titled “What the details show”Depending on the work order, the details window can show:
- subject, plant, area, category, priority, requester, and description
- schedule, assignee, due date, and status
- shutdown and availability impact
- attachments, with previews
- the actions available in the current status
- a timeline, sortable, with short change summaries you can expand
- subtasks, where they are enabled for your organization
The timeline may be empty or unavailable for some work orders. Core records and entities explains why.
Archived work orders stay readable under the same access rules. Deleted ones don’t. See Archive, delete, and history.