Dashboard and filters

Use the work-order list to manage the daily queue, and Analytics to review workload, backlog, and risk across plants.

Review the queue

The list opens showing New work from the last 30 days.

1. Narrow the list by plant, date, status, priority, or owner.
2. Use New to find unassigned work, and Assigned to review work that has an owner.
3. Add Overdue or a date range to focus on aging work.
4. Open Analytics for duration, backlog, loss, workload, or throughput across plants.
5. Share the page link when a colleague needs the same filtered list.

Filters

• date range and subject
• plant
• the By me and Assigned to me shortcuts
• status: New, Assigned, Resolved, or Archived
• state: Draft, Published, On Time, Overdue, or Closed
• area, category, and priority
• requester and assignee
• combined conditions, to build a query from several filters
• Reporting, for one or more report months

Reporting finds work assigned to a reporting period. Each work order in a report month also shows that month as a chip.

Share a filtered list. The page address keeps your filters, so you can bookmark it or send it to a colleague. There are no named saved filters.

You only see work orders for plants you can read, whatever the filters say.

Analytics

Analytics is available to admin and supervisor users. It shows:

• work created and man-hours
• median and P90 duration
• open backlog and potential loss
• status, category, and area breakdowns
• aging
• plant risk
• resource load, and workload from requester to assignee
• throughput per assignee

Filter Analytics by date, plant, area, category, and priority. Where offered, choose ALL to match every condition or ANY to match at least one.

Work order lifecycle explains what each status and state means.