Archive, delete, and history

Archive a work order to clear it from the active list while keeping it readable. Delete it only when the record shouldn’t exist in SolarSENS at all.

Action	Use it when	Still readable?	Can it be undone?	Who can do it
Archive	A finished or stale record should leave the default list.	Yes, for anyone with access to the plant.	Yes, with Unarchive.	Depends on your access; not only managers.
Request Delete	You think a record should be removed but can’t delete it yourself.	Yes, while the request is pending.	An admin or supervisor can reject it, with a reason.	Users without delete access. One pending request per work order.
Delete	The record shouldn’t remain in SolarSENS.	No. Details and timeline are gone.	No.	Admin or supervisor.

Archive and unarchive

1. Open an active or resolved work order.
2. Select Archive. It leaves the default list.
3. To find it again, filter the list by the Archived status.
4. Select Unarchive if the work needs handling again.

An unarchived work order comes back as Assigned if it was Assigned before archiving, and as New otherwise. A work order that was Resolved doesn’t return to Resolved.

Pending drafts can’t be archived.

Delete a work order

If you don’t have delete access, select Request Delete. An admin or supervisor then approves the request, which permanently removes the record, or rejects it with a reason.

Admin and supervisor users can also delete a work order directly.

Deletion is permanent

Deleting removes the work order’s details and timeline for everyone, and shared links to it stop working. Archive instead whenever the record might be needed later.

Read the timeline

While a work order exists, its timeline helps explain changes to ownership, status, shutdown details, attachments, and subtasks. Use it as working context rather than a complete audit trail. Core records and entities explains its limits.

Roles and permissions covers who can archive and delete.