Core records and entities
WorkOrder V3 is built around a main work order and supporting records for attachments, optional subtasks, delete requests, and timeline events.
Overview
Section titled “Overview”These records keep the main issue readable, store evidence in the right place, and give teams a supplementary operational history alongside it.
Why it matters
Section titled “Why it matters”- The main record remains focused on the issue, owner, timing, and impact.
- Attachments keep supporting evidence with the work.
- Delete requests separate ordinary removal requests from destructive deletion.
- Timeline events provide useful context while the record still exists.
How it works in SolarSENS
Section titled “How it works in SolarSENS”Work order
Section titled “Work order”The work order is the main operational record. It carries plant context, subject, description, area, category, priority, requester, assignee, dates, status, and shutdown-related details where relevant.
Requester identity and record identifiers are managed by the system. General device context is not a standalone main field; affected-device information belongs to shutdown context.
Attachments
Section titled “Attachments”Attachments store supporting images, PDFs, spreadsheets, and CSV files. They can be added while work is active, subject to access and lifecycle constraints. Attachment deletion is an admin or supervisor action and is unavailable once the work is resolved or archived.
Optional subtasks
Section titled “Optional subtasks”Subtasks carry a title, description, assignee, due date, and execution state, and stay ordered under the parent work order. Subtasks are an optional capability that is not enabled in every deployment.
Delete requests
Section titled “Delete requests”Users without direct-delete access can create a pending delete request. Admin or supervisor users can approve or reject that request; rejection requires a reason. Approval or direct deletion removes the work order and its dependent records.
Timeline
Section titled “Timeline”The timeline records creation, assignment, resolution, archive, updates, shutdown changes, subtasks, attachments, and delete actions. It is supplementary context and may not capture every event. It is available only while the parent work order exists; hard deletion removes access to both detail and timeline.