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These guides are for the teams running day-to-day solar operations in SolarSENS. Find the question you are trying to answer below, then follow the guide it points to.

Monitoring

Section titled “Monitoring”
QuestionStart here
Which plant or device needs attention today?Portfolio and Operation Overview
What is happening at one plant?Plant Monitoring
Which alarms need action, and what did they cost?Alarm Triage and Alarm Analytics
Which plants underperform, and why?Performance and Loss Analysis and Availability and Loss Analysis
Which screen owns a metric, at what grain and unit?Where calculated results appear

Work orders

Section titled “Work orders”

A work order turns an operational finding into accountable work. The typical flow:

  1. Create a work order with plant context, issue details, priority, dates, and evidence — Create and assign. Unassigned active work remains New; assigning it makes it Assigned.
  2. Perform the work and record execution details, attachments, and shutdown context — Attachments, evidence, and optional subtasks.
  3. Record the outcome as Resolved — Resolve and close.
  4. Archive the retained record, or use governed deletion when it must be removed — Archive, delete, and history.

Use Dashboard and filters to manage the queue and review backlog, aging, workload, and exposure, and Details and permalink to share a record. The lifecycle, records, and permissions behind the workflow are defined in Work order lifecycle.

Reports and billing

Section titled “Reports and billing”

Use Reports for standard and customized report views, DataHub for Excel exports, and the Billing guides to review meter data and configure billing inputs.

Ask in an AI assistant

Section titled “Ask in an AI assistant”

SolarSENS AI lets you ask about your plants in ChatGPT, Claude, and other AI assistants. Sign in with your SolarSENS account and ask questions such as “Which plants underperformed yesterday?” or “Show the active alarms at this plant.” The assistant sees only the plants your account can access, and it reads data without changing anything: to acknowledge alarms or create work orders, use SolarSENS itself. Connect your assistant to start.