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Provider integration lifecycle

A provider integration brings plant and device data from an external monitoring platform into SolarSENS. It is more than a saved credential: the provider’s identities must be linked to the correct SolarSENS plant and devices, the configuration must be reviewed and published, and incoming telemetry must be validated.

SolarSENS supports provider-specific workflows for Gelex, Huawei, Sungrow, and SolarEdge. The providers share the lifecycle below, but their account fields, discovery tools, device identities, and ingestion behavior differ. The providers available to you depend on your deployment.

StepPurposeExpected result
1. Connect an accountRecord the provider credentials in Provider Accounts so SolarSENS can access the provider inventory.The intended account is available for discovery and assignment. Credentials alone do not assign a provider plant or device to a SolarSENS plant.
2. Identify the provider plant and devicesMatch stable provider identities against the commissioning record. Huawei and Sungrow include dedicated plant explorers; other providers complete identity selection in Logger Setup.Provider plant IDs, device IDs, and serial numbers are known before assignment. Display names are not used as the only match.
3. Assign an external data feedMake the provider feed the acquisition route for each planned device in Logger Setup.Each selected device uses the intended provider account, plant, and device identity. A device uses either an AVA Logger connection or an external data feed, not both at the same time.
4. Review and publishPreview provider-specific additions, updates, removals, and device identities before publishing.The downstream ingestion configuration is updated for the reviewed scope. A successful publication response does not by itself confirm that new telemetry has arrived.
5. Normalize and ingest telemetryCollect provider records and convert provider-specific measurements into the SolarSENS telemetry model.Incoming records are associated with platform device identities. Measurements, update cadence, and historical coverage can vary by provider.
6. Validate in monitoringCheck the intended plant and devices in monitoring after publication and ingestion.Timestamps advance, expected measurements appear, and values are plausible for the operating state and time of day.

If data is absent, separate configuration issues from runtime issues: first check the account and identity mapping, then the published preview, then the latest telemetry. Escalate persistent ingestion or provider-access failures through your support process.

StageWhat you verify
AccountThe intended provider account is present and current
IdentityProvider plants and devices match the SolarSENS plan
Acquisition routeEach device uses the intended external feed
PublicationThe preview contains only the expected changes
IngestionProvider records are associated with the right devices
ValidationCurrent, plausible telemetry is visible in monitoring

To configure a connection, administrators can follow Set up a provider integration (sign-in required).