WorkOrder V3

WorkOrder V3 is a Solarsens module that helps operations teams move from detected issues to assigned work, tracked execution, and clear resolution status.

Overview

This module is used when a plant issue cannot stop at monitoring alone. Once a team decides that an alarm, recurring defect, inspection finding, or service activity needs follow-up, WorkOrder V3 becomes the system of action.

When to use this

Use WorkOrder V3 when teams need to:

• create structured work from alarms or operational findings
• assign responsibility to field or support teams
• track execution status across the work lifecycle
• capture operational context for audit, review, and customer communication
• improve response discipline across multiple plants or portfolios

Typical workflow

1. An operator or supervisor identifies a condition that requires follow-up.
2. The team creates a work order with plant context, priority, and ownership.
3. The assigned team reviews scope, schedules action, and updates progress.
4. Operations leaders monitor open work, overdue actions, and resolution trends.
5. The work order is closed with a documented outcome that can be reviewed later.

Expected outcomes

• faster handoff from monitoring to execution
• clearer accountability for each operational issue
• better visibility into status, aging, and backlog
• stronger reporting for customers and internal stakeholders

Operational notes

• Write future WorkOrder V3 docs in the language of operators and managers first.
• Keep implementation detail out of Operations pages unless it changes how work is created, assigned, or completed.
• If API or automation behavior needs explanation, create a paired page in Developers instead of overloading this guide.